Terms & Conditions

Placing an order sends us a request to purchase. An order is confirmed once our team contacts you to verify availability, delivery details and the final total.

If an item becomes unavailable or a price was listed in error, we will contact you before anything is charged and you may cancel at no cost.

Prices are shown in Canadian dollars and exclude applicable GST and PST unless stated otherwise. Delivery, installation and haul-away charges, where they apply, are confirmed with you before delivery.

Payment is collected on delivery or by bank transfer / Interac e-Transfer as agreed when we confirm your order.

We deliver across Metro Vancouver, the Fraser Valley, Sea-to-Sky and other BC areas we serve. Delivery windows are scheduled with you by phone.

Please confirm measurements, doorways and existing hook-ups (water, gas, venting, electrical) before ordering. If an installation can't be completed safely because of site conditions, our technician will explain what is needed.

New appliances carry the manufacturer's warranty. Installation work done by Fix Cheetah is covered by our workmanship warranty, which we confirm on your invoice.

To the extent permitted by law, our liability for any order is limited to the amount paid for that order. Nothing in these terms limits rights you have under British Columbia consumer protection law.

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there.